Operations Recruitment Agency

Request Talent
Operations Hiring

Operations is the function most likely to be hired badly because it is the function least likely to be defined clearly. Two companies advertising an operations director can want completely different people: one needs a process builder for a business outgrowing its spreadsheets, the other needs a steady operator for a mature machine.

Why operations hiring is hard right now

The brief is usually the problem. Operations spans supply chain, business operations, people operations and programme delivery, and a job description that lists all of them is describing a team rather than a person.

Stage fit is the other half. Someone who thrives building process where none exists is often frustrated maintaining one that already works, and the reverse is just as true. Both are excellent hires in the right company and expensive mistakes in the wrong one.

How HireBench helps

We start by helping you scope it. What breaks today, what should be true in twelve months, and which of those actually needs a senior hire rather than better tooling. That conversation regularly changes the role before the search starts.

We then screen for stage fit explicitly, asking what state each candidate found their function in and what they left behind, which separates builders from operators far more reliably than a job title.

Roles we typically fill

Operations managers and directors, business operations, supply chain and logistics, programme and project managers, and people operations.

We also place interim operators, which suits a turnaround, a systems implementation or covering a gap while a permanent search runs properly.

Our process

A scoping session that pressure tests the brief, a market map showing what that person costs, then a shortlist matched on stage as well as skill. Permanent placements carry a 90-day replacement guarantee.

Open Roles

Live operations roles we are filling right now.

Questions

Common questions

We are not sure what the role should be. Can you help?

Yes, and it is the most useful hour we spend. We work through what is breaking now against what needs to be true in a year, and often the role changes shape before we advertise anything.

What is the difference between a builder and an operator?

A builder creates process where none exists and is energised by mess. An operator improves and runs an existing machine and is energised by consistency. Both are strong hires, but swapping them produces a resignation inside a year.

Do you place interim operations leaders?

Yes. Interim suits turnarounds, implementations and covering a gap while a permanent search runs. It also gives you a working view of what the permanent role really needs.

Do you cover supply chain as well as business operations?

Yes, though they are different candidate markets. Tell us which problem you are solving and we will map the right one rather than blending both into one search.

Know your worth. Free 2026 Salary and Hiring Guide: benchmark pay for your role and negotiate with confidence. Get The Free Guide

Hiring for a role like this?

Send us the brief and we will come back with a shortlist inside five working days.

Request Talent